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Old 6th December 2004, 02:24 PM   #4 (permalink)
Natureboy
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Join Date: Dec 2004
Location: Canada, just north of 50
Posts: 2,950
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WE sometimes give out prices over the phone once they fully understand how HP works. Other than that we tell them that they need to come down for a tour and we can better explain and show them how our systems are different from "regular" tanning beds.

Here is a general script.

S. Thanks for calling Millennium Tanning East, how can I help you?

C. "how much is your tanning?"

S. We offer many different levels of tanning at our salon. We specialize in High pressure no burn tanning that you can achieve your tan in as little as 3 or 4 visits in under 10 days and you only have to visit 2-4 times a month to maintain that tan depending on your skin type and quality of accelerator lotion used. What we recommend is you come down and check out our facility and we will show you around and can sit down and work out a package that will suit your needs. When would you like to come down?

Now the conversation can go many different ways from there, but usually many will say they will stop in later. Or be extremely interested in the High Pressure.

We keep talking up the HP all the time like "once you see it and try it, you will wonder why you have never done it before"

"it's amazing, you have to try it out'

"Most once they do it, never go back to regular tanning, it's that amazing"

"you have to see these beds, it is nothing like you have ever seen before, check our website too(with pic's of the Magics)."

If they then ask how much is the 4 visits in HP, we will then tell them, but reminding them one visit can be equivalent to 6 regular tanning visits, so comparing it to other prices is not as simple as apples to apples.

Most get it by this time, if they don't or just want "minutes" uuuuggggghhh or it's too expensive for them (because they just see the price, not the advantage) They are usually not worth it anyway or would are only looking for the cheapest price they can find. We might then again suggest them to come down and see all of our levels as our quality is second to none. And that we also have other packages that might fit their budget and goals.

We usually try to never give out prices if possible.

-James
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