"....they just need to keep the old equipment avaiable as well." Exactly my point! "If they do that then they can not charge you $10 for the manuals anymore," $10.00 ???? A little excessive, don't ya think? I can see $1.99 each for a pdf version, and $5.00 for a (hard) xerox copy. Business Opportunity: Setup a business, contact each manufacture, secure the rights to redistribute their manuals (online) for a fee of course, with a small royalty fee paid back to the manufacture. The whole thing could be an automated ebusiness. The bed is a UWE "Big Bear". I did contact PCMarketing and they are going to email me a manual. (Thanks Kory!) But, this doesn't help the next guy who also has a Big Bear. They still need to put this info online. If they don't, see business opportunity above. Phiper |