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SassyD · 17th March 2007, 02:50 PM

Great tips. What if clients are not happy with the lotion sales? Do most salons do All Sales are Final or what? Had a customer that wanted to purchase a bronzer before getting her base tan. Tried to get her to go with a different lotion but wanted that one, then after using it she said it turned her feet orange and wanted to exchange it. Suggestions????

17th March 2007, 02:50 PM	#79 (permalink)
SassyD Rookie Join Date: Oct 2006 Location: somewhere, NC Posts: 10	Re: Lotion Selling & More.... Great tips. What if clients are not happy with the lotion sales? Do most salons do All Sales are Final or what? Had a customer that wanted to purchase a bronzer before getting her base tan. Tried to get her to go with a different lotion but wanted that one, then after using it she said it turned her feet orange and wanted to exchange it. Suggestions????