[blondjuls]

Actually the entire thing says "I have been made aware that the salon reserves the right to cancel my package without reimbursement for customers who are verbally abusive, act in an inappropriate behavior, do not adhere to the salon rules, and/or act in a destructive or harmful manner."

Its more to protect your rights to revoke any psychos package for whatever reason.

Besides Dean, are you saying no one has ever abused you? lol

I had a total lunatic call me names before because I refused to acknowledge his lame attempts of flirting...