 Re: Formostar Repairs
I am not sure how it all works. We just had one go out with-in 1 year and we got a replacement at no charge.
We had to buy it and then send the bad one back for inspection, then they issue a refund. Altho, it took 5 phone calls and several weeks to finally get them to credit the funds back, and the rep constantly lied about processing the refund (This is why we had to call 5 times!).
It did finally get taken care of.
This was from Sun Italia. (not sure how they ended up stocking Formostar parts).
The first arm pad we orderd from Formostar direct and I don't think it had a warranty. __________________
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