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bjhcpa · 28th January 2008, 11:05 PM

jag,

Call helios. You need to change your tmax delay in your registry settings. I will summarize what to do, but im writing this out of memory so double check with them. Not all of the tech support guys seem to know this, but if you bring up what im putting down it should refresh their memory. Not sure why some salons need to change this. I have only had one of my stores that I have had to change from the default setting.

Go to Start, Run, regedit

Open up your helios folder
Open up your helios 11 folder
Open up the utility folder
On the right hand side you will see Tmax delay
Change the tmax delay to .5 (if you already have .5 change it to .1)

close out of there. That should fix the problem.

As mentioned, I put that down by memory, so double check with helios.

28th January 2008, 11:05 PM	#3 (permalink)
bjhcpa Veteran Join Date: Nov 2004 Location: USA Posts: 286	Re: Versa Spa Timer Error jag, Call helios. You need to change your tmax delay in your registry settings. I will summarize what to do, but im writing this out of memory so double check with them. Not all of the tech support guys seem to know this, but if you bring up what im putting down it should refresh their memory. Not sure why some salons need to change this. I have only had one of my stores that I have had to change from the default setting. Go to Start, Run, regedit Open up your helios folder Open up your helios 11 folder Open up the utility folder On the right hand side you will see Tmax delay Change the tmax delay to .5 (if you already have .5 change it to .1) close out of there. That should fix the problem. As mentioned, I put that down by memory, so double check with helios.