[Din]

Scott,

I'm not knocking your software, just your methods. Me being a legitimate Helios salon and purchasing the software TWICE and running it at 2 salons for 9 years now find that "locking out your customer" is not a correct way of doing business.

I as well did not receive any emails about Helios locking me out and getting an update (via email, postmail or any other method.) Only reading on here.

I understand you have to protect your business and your investments, by all means, i understand. I'm a business man myself. But by locking out your customers that have paid and DON'T want to upgrade to any other version....they shouldn't be forced to, nor locked out for not doing so.

I'm just stating that maybe there are other ways of going about this without causing service interruption to paying customers. This isn't a Satellite dish that gets zapped...this is my livelihood that i've invested hundreds of thousands of dollars and sweat and blood into for each location.....and don't like anyone deciding my fate. Sorry, but that's just how it is.

I've read what the TANTODAY USERS have posted on here and that's how i found out. And to find out that my business is affected by this and didn't know about it before reading here, wasn't very appealing to me.

That is why i'm posting my opinions on here. The fact that we're locked out again in 1 years time while we wait for more fixes again doesn't appeal to me either...

I'm sure you can see why we're expressing our disbelief and our opinions on this. You can't expect us to be happy about it. We were running just fine before this.

It's made me rethink a few things about how much control software developers have through their updates and hosting/servers for multiple locations....as well as standalone systems.

my eyes have been opened....time for some changes.