With lotion sales accounting for a good portion of a salon's daily revneues, your employees need to really know what they are selling because many customers are asking more questions about ingredients.
Are you confident your employees can explain how ingredients like Tyrosine, Dihydroxyacetone, Encapsulated Vitamin C, Silk Peptides, Acetyl Tyrosine and Trimethyl Isopropyl Butanamide affect the tanning process?
NTTI and
LOOKING FIT has put together a list of
Glossary of Lotion Terms. Print the list off and make it part of your employee education. Hold a weekly quiz on lotion terms and rewarding the winning employee with a gift card or other prize. It just might spark more lotion sales and employee confidence.