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| I do not know what to do to get their numbers even higher. Any suggestions???? |
are their sales great now? whats their lotion PPA? there comes a time in a salon owners time of ownership that they actualy get some top notch sales people that realy work it to the max, and then the salon owner gets comfortable with the sales and expects more. Do you feel your staff already sell great? Is it possible to get there "numbers even higher?" If your staff all walked out today, do you think you could easily replace them with others of equal or better sales skills? All things to consider.
Sometimes change is good, exciting and motivational to both employee's and customers. When people become stagnet, something new usualy gets them moving again.. New lotions, change up some of the slower moving products for something new. Does your staff set themselves daily sales goals? this realy helps them. My staff will write down how many bottles of lotion, tanning packages, swimsuits, they plan to sell on their shift and this usualy reflects what the daily sales goal will be. When they do this, they almost always reach their goals or much better, when they don't write their goals, then they kinda just run blind and don't realy focus their energy in one area.
make your staff pick a feature product each day/week, whatever works for you, sample out a bit into a glass (shot glass, martini, whatever) for customers to smell and feel. have the staff know this product inside and out and tell every single customer who walks through the door, about the product. As I've said before, if you tell everyone, several will buy, if you tell some, few will buy if you tell none, no one will buy, maybe one person who likes the packaging. lol so when they feature this product, make sure they tell everyone!