Re: Closing… That is okay, I can take it! I believe closing for the summer months is fine but closing the whole year would close my salon. I am closed on Sundays all year long because in this small town, everything is closed on Sundays and that works. With my customers that have monthly packages, I add on the days I am closed to their packages so that they have exactly 30 or 90 days to tan so that works and they feel they are not losing anything. I also send letters to my customers to let them know that their packages are expiring (all packages are good for 1 year from date of purchase). They like this because they forget they have visits left and I get return customers because of this. I also give free visits for referrals, postcards sent when they are on vacation, lotion purchase, package purchase and birthdays. This really works especially if you are just starting your salon. It really brings loyalty to your salon. |