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tanmate · 10th June 2009, 01:01 PM

I got an email last week saying that they were doing a System Audit and that I needed to Upgrade Helios or MY Helios would Shut down by October. I think it is odd that this happened a month after I called them on how to discontinue my monthly maint. fee. When I started with Helios it was 29.95 now it is 49.95 and I have two locations...I never ever need them. I have no problem with price increases but at this time it is something I don't need.
I called Helios and they put me to someone in the sales department, who also told me That Helios would not work if I did not do this new doggle switch. Upgrading to Helios 12 was not a must but the dogle switch was a NO choice deal.
I do NOT trust this, I think that I am up against a wall...If I switch the doggle it will more than likely have a glitch in it that will make me wish I had kept the miat. Agreement. If I don't will it really shut down....Does anyone out there have any input or the situation?
I have been in the Video Business for 23 years and my video software which is out of business now, tried to do the same thing...I feel for it once, but Am really not sure what Helios is up to.
I am thinking about just changing software’s completely. I love the Helios software but have not really shopped around. I have a huge Retail Boutique and 20 beds in one salon and 11 in the other.
Any input or help will be appreciated. I did a search and saw that Helios did a similar email in the early part of the year. I did not get that email at all and my system never stopped working. So what is up with that???
Any input is very appreciated.

10th June 2009, 01:01 PM	#1 (permalink)
tanmate Rookie Join Date: May 2005 Posts: 28	Helios Software Audit I got an email last week saying that they were doing a System Audit and that I needed to Upgrade Helios or MY Helios would Shut down by October. I think it is odd that this happened a month after I called them on how to discontinue my monthly maint. fee. When I started with Helios it was 29.95 now it is 49.95 and I have two locations...I never ever need them. I have no problem with price increases but at this time it is something I don't need. I called Helios and they put me to someone in the sales department, who also told me That Helios would not work if I did not do this new doggle switch. Upgrading to Helios 12 was not a must but the dogle switch was a NO choice deal. I do NOT trust this, I think that I am up against a wall...If I switch the doggle it will more than likely have a glitch in it that will make me wish I had kept the miat. Agreement. If I don't will it really shut down....Does anyone out there have any input or the situation? I have been in the Video Business for 23 years and my video software which is out of business now, tried to do the same thing...I feel for it once, but Am really not sure what Helios is up to. I am thinking about just changing software’s completely. I love the Helios software but have not really shopped around. I have a huge Retail Boutique and 20 beds in one salon and 11 in the other. Any input or help will be appreciated. I did a search and saw that Helios did a similar email in the early part of the year. I did not get that email at all and my system never stopped working. So what is up with that??? Any input is very appreciated.