We have an initiation fee but not a cancellation fee. We debit their cc the first business day of the month. I've been taken to court twice to try and get dues refunded but my contract stood up with the judge and I won both times. My contract states that they have to cancel in writing by the last day of the month. Once dues are collected on or after the 1st of the month, they cannot be refunded.
Have a good solid contract that will hold up in court. Take your fees up front so you don't have to chase anyone down. If you want a copy of my contract, let me know and I will post it.
Kathe
|