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Old 27th February 2008, 01:50 PM   #1 (permalink)
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Default Some customers are just not worth it

You know those customers you see coming.?.?

As soon as they get out of the car you think, "man great, here they come".

I just had to deal with arguably the two customers i can't stand more than any other customers. You know the ones that were tanning somewhere else in the greatest bed in the universe for 30 minutes using the strongest tingle, & were blacker than the ace of spades?!?!

ARG!!!!!

I CAN'T STAND THEM!!!!

Sorry to watse space venting but man those two irritate me with their 10 minutes stories about BS.
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Old 27th February 2008, 01:52 PM   #2 (permalink)
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Default Re: Some customers are just not worth it

This vistit they were telling me about some tanning salon in buffalo that opened & has 3 beds that the owner paid $120,000 a piece for.

Jesus christ i feel sorry for their moms
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Old 27th February 2008, 02:11 PM   #3 (permalink)
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Default Re: Some customers are just not worth it

Tell them your beds cost 130k! and it's 50 $ per visit.
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Old 27th February 2008, 04:00 PM   #4 (permalink)
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Default Re: Some customers are just not worth it

My favorite is the white customer who has never tanned at our salon telling me "I want your strongest bed for 20 mins, I don't burn"
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Old 27th February 2008, 04:18 PM   #5 (permalink)
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Default Re: Some customers are just not worth it

....but Angel....you charge by the minute....why talk them out of it then???????
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Old 27th February 2008, 04:48 PM   #6 (permalink)
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Default Re: Some customers are just not worth it

Cause I care about my customers!!! I don't want them to burn!!!
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Old 27th February 2008, 05:07 PM   #7 (permalink)
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Default Re: Some customers are just not worth it

Quote:
Originally Posted by Uvangel View Post
Cause I care about my customers!!! I don't want them to burn!!!


I guess that's where a mattress HP comes in to play then
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Old 28th February 2008, 01:14 AM   #8 (permalink)
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Default Re: Some customers are just not worth it

haha yep those folks must be from my salon.. i have those 130 k beds and the best tingle in the business and they can go as long as they want and im ope 24 HOURS A DAY! I TANN EM RIGHT! so next time be like "oh you went to splash tan" lol
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Old 28th February 2008, 09:56 AM   #9 (permalink)
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Default Re: Some customers are just not worth it

W8inline I have 2 HP units, Some people don't want to pay!
10 mins in our 100watt $7.50
10 mins in our 360HP $40.00
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Old 28th February 2008, 10:10 AM   #10 (permalink)
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Default Re: Some customers are just not worth it

Angel, c'mon I'm just playing with you...you know I love you.


I also enjoy having those first time customers who say the same thing...20 minutes in your strongest bed... but then they go on to say that they know the same as me or my employee since they worked at a tanning salon for years, and they always went in their starship for 20 minutes...and when the boss wasnt around they would even authorize it for 30 minutes...same for their "power bed" they think it was called a Giant Sun....

Then I give in, put them in my Royal Sun 32 lamp 100w SUPER DUPER KILLER OUT OF THIS WORLD bed for 15 minutes since they tanned a week ago for 20 minutes down the street, and they come out saying how super intense my bed was....
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Old 28th February 2008, 10:58 AM   #11 (permalink)
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Default Re: Some customers are just not worth it

I know your just playing It's all good!
Last night I almost lost my mind!! Girl comes in tells us she needs to be tanned for the weekend, she wants me to burn her so in 2 days it will be a nice dark tan
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Old 29th February 2008, 01:46 PM   #12 (permalink)
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Default Re: Some customers are just not worth it

"they know the same as me or my employee since they worked at a tanning salon for years"

haha yeah that's another beauty line to hear. Then they go on to tell you how they had a bed with no UVB
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Old 28th March 2008, 07:05 AM   #13 (permalink)
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Default Re: Some customers are just not worth it

There is a laundromat with a bed and a booth in our town. It is the cheapest around, but it is also the dirtiest and most sketchy...

The bulbs aren't changed frequently enough and people are always telling me how they went there for 20 sessions, all at the max time and then want to use my machines for the max time as well. Fun times
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Old 28th March 2008, 10:19 AM   #14 (permalink)
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Default Re: Some customers are just not worth it

ITs real simple dont let the door hit your ass on the way out period.
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Old 29th March 2008, 11:02 PM   #15 (permalink)
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Default Re: Some customers are just not worth it

How about the tanners that say
" If I get to hot and feel Like I am burning I will get out early so I don't burn"
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Old 30th March 2008, 11:21 PM   #16 (permalink)
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Default Re: Some customers are just not worth it

Matt, those are my favorite ones. They are the same ones that were like, I didn't sweat, you sure those beds are good.
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Old 31st May 2008, 04:45 PM   #17 (permalink)
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Default Re: Some customers are just not worth it

Oh how I love the 'know-it-all' clients. The one that's taken the cake recently tanned first thing in the morning once, then came in the next time and asked for us to warm the bed for her, because she tanned in a cold bed and didn't get proper results...
When my co-manager told her that it shouldn't make a difference she said "I know what 15 minutes in a bed should do to me"

Now everytime she books an appointment she asks if it's been used first, and if not, can we warm it.

Simple LOGIC should tell her that HEAT has NOTHING to do with tanning...do you get a tan when your AC goes and your apartment is hot? Do people not get sunburnt when skiing on icy mountaintops?

*shakes head* we just tell her it's been used, even if it hasn't. Of course she never knows the difference.
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Old 31st May 2008, 04:52 PM   #18 (permalink)
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Default Re: Some customers are just not worth it

You should charge her for warming it up since it uses the lamps, starters, & electric.
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Old 31st May 2008, 04:53 PM   #19 (permalink)
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Default Re: Some customers are just not worth it

Or just lie and say it was used.
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Old 31st May 2008, 04:55 PM   #20 (permalink)
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Default Re: Some customers are just not worth it

i'd just tell her she's an idiot...and educate her. Tell her to shut the fans off in the bed when tanning, she's come out BLACK.....HAHAA...what a dumb dumb.
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