TanTrack 3.0 Release - TanToday

Shane · 29th October 2009, 02:00 PM

Just got an email stating that TanTrack is releasing the new version 3.0 on November 9th. I know many have been wondering, myself included, when the new version will be out.

So just a heads up.

Parrot Head · 29th October 2009, 02:48 PM

It's been so long in coming, and I'm not going to be too quick to install. I'm going to wait awhile and see if any issues arise with it.

Shane · 29th October 2009, 02:53 PM

Parrot,
Should be a pretty smooth transition, I know quite a few salons have been BETA testing it for quite some time. I have one of the older BETA versions, but haven't had alot of time to mess with it in the last 6-8 months, so I'm not sure if there is a newer one or not...but the many of the new features are great.

Parrot Head · 29th October 2009, 03:24 PM

Good to know. First I'll have to see if my computer has enough ram to handle it. Thanks.

Jones · 29th October 2009, 04:56 PM

I thought the order of adding salons to the system was a little funny. They want single salons with internet access first...not multiple salons?!?!

TikiTans15 · 2nd November 2009, 12:54 PM

Whats the price on the new 3.0 TanTrack for a 4 bed salon? I know there is two different verisons a 1-4 bed and a 4 and up bed salon...
If I bought this would I have to purchase two for two salons?
Thanks

The Oasis · 4th November 2009, 09:39 AM

Shane,
Is this upgrade mandatory or optional??
Just wondering if current versions will work without the upgrade??
Thanks!

Shane · 4th November 2009, 12:01 PM

Amy,
It's optional. I just finished upgrading this morning, but my current receipt printer is not compatible, so I just ordered a new one.(look for my used one in the trading post...haha..shameless plug)

Parrot Head · 4th November 2009, 01:52 PM

I'm scheduled for Tuesday, next week. Shane, how did it go? Any surprises?

Shane · 4th November 2009, 02:03 PM

The only surprise is that my receipt printer is old and outdated and epson doesn't support it anymore and there are no drivers to make it work properly with the new tantrack. I have a new epson thermal printer I just bought being overnighted.

I really love some of the new features, especially dealing with EFT's. I used to do alot of editing packages as clients would freeze, cancel, change etc. The new features added make these things much easier.

Also, no drop down menu's which makes it much faster switching screens. So now it's just searches. So if I don't remember someones first name but I remember there last, or the other way around, you can just put in what you know and it'll pull everything with that in it and you can just skim through it.(not the best worded definition, but you'll have to see what I mean when you can see it).

Shane · 4th November 2009, 02:05 PM

Also, it makes us look better b/c if someone walks in we don't know or remember, you get employees that'll just ask "last name?"

Which you always had to pull up by last name in the old version. The new version you can pull up by first name, email, phone, address...whatever you can remember.

Shane · 4th November 2009, 02:08 PM

Sorry for the multiple posts, but I'm thinking as I go.

The buckets are great also...which leads you to be able to do upgrades on the fly instead of having to make up a new package etc. for it.

They will explain to you how to get the buckets set up, which even though I had 57 packages to go back through and set up...it was easy and you only have to do it once.(unless you're me....William loves me so much he made me do it 4 times)

I would suggest that if your salon is busy, to have another employee there with you to run it so you can focus only on the upgrade with the tech support and then editing what you need to edit to get running quickly and as smoothly as possible.

Parrot Head · 4th November 2009, 03:20 PM

How long did it take before you were up and running?

Shane · 4th November 2009, 04:04 PM

Parrot, some issues were had that made it run much longer than thought, but the bugs seem to be worked out now. I would say give yourself a few hours.

Also make sure you are on the most up to date version of 2.6.7. This was an issue that was overlooked on mine that caused a glitch and had to redo my database which took an extra hour or so.

Parrot Head · 5th November 2009, 08:04 AM

Shane, I'm on the most current version, so this should be ok. I am confused as to the "buckets" your referring to. I know the tech told me of some conversion which I would have to do. This must the buckets, huh? Thanks, Shane

SandiGirl · 10th November 2009, 07:34 PM

Do we just go to the site and do the update? How old was your receipt printer? I'm skerrrrrrd. I'm Badluck Schleprock. I call it the Sandi Factor.

Shane · 10th November 2009, 09:18 PM

Sandi,
You should have gotten an email from Nichesoft letting you know how this upgrade will work.

You actually have to call and set up an appointment and one of the tech guys will actually log in to your computer and do the update for you. It's basically a whole new program...not just an update.

My printer wasn't that old...but it's not supported by Epson anymore which sucked...but the new printer I got rocks....the Epson tm88iv I think is the model #.

KoolTanz · 11th November 2009, 12:38 PM

I'm set up for December 3rd!! I hope it's worth it!!!

SandiGirl · 11th November 2009, 01:57 PM

Quote:

Originally Posted by Shane

Sandi,
You should have gotten an email from Nichesoft letting you know how this upgrade will work.

You actually have to call and set up an appointment and one of the tech guys will actually log in to your computer and do the update for you. It's basically a whole new program...not just an update.

My printer wasn't that old...but it's not supported by Epson anymore which sucked...but the new printer I got rocks....the Epson tm88iv I think is the model #.

I have the TM T88III

Shane · 11th November 2009, 02:21 PM

I'm sure that printer would be fine

29th October 2009, 02:00 PM	#1 (permalink)
Shane Moderator Join Date: Nov 2004 Posts: 2,569	TanTrack 3.0 Release Just got an email stating that TanTrack is releasing the new version 3.0 on November 9th. I know many have been wondering, myself included, when the new version will be out. So just a heads up. __________________

29th October 2009, 02:48 PM	#2 (permalink)
Parrot Head Super Star Join Date: Nov 2005 Posts: 653	Re: TanTrack 3.0 Release It's been so long in coming, and I'm not going to be too quick to install. I'm going to wait awhile and see if any issues arise with it.

29th October 2009, 02:53 PM	#3 (permalink)
Shane Moderator Join Date: Nov 2004 Posts: 2,569	Re: TanTrack 3.0 Release Parrot, Should be a pretty smooth transition, I know quite a few salons have been BETA testing it for quite some time. I have one of the older BETA versions, but haven't had alot of time to mess with it in the last 6-8 months, so I'm not sure if there is a newer one or not...but the many of the new features are great. __________________

29th October 2009, 03:24 PM	#4 (permalink)
Parrot Head Super Star Join Date: Nov 2005 Posts: 653	Re: TanTrack 3.0 Release Good to know. First I'll have to see if my computer has enough ram to handle it. Thanks.

29th October 2009, 04:56 PM	#5 (permalink)
Jones Hall of Famer Join Date: Nov 2004 Posts: 1,023	Re: TanTrack 3.0 Release I thought the order of adding salons to the system was a little funny. They want single salons with internet access first...not multiple salons?!?!

2nd November 2009, 12:54 PM	#6 (permalink)
TikiTans15 Rookie Join Date: Oct 2009 Posts: 48	Re: TanTrack 3.0 Release Whats the price on the new 3.0 TanTrack for a 4 bed salon? I know there is two different verisons a 1-4 bed and a 4 and up bed salon... If I bought this would I have to purchase two for two salons? Thanks

4th November 2009, 09:39 AM	#7 (permalink)
The Oasis Veteran Join Date: Apr 2008 Posts: 410	Re: TanTrack 3.0 Release Shane, Is this upgrade mandatory or optional?? Just wondering if current versions will work without the upgrade?? Thanks! __________________ Amy

4th November 2009, 12:01 PM	#8 (permalink)
Shane Moderator Join Date: Nov 2004 Posts: 2,569	Re: TanTrack 3.0 Release Amy, It's optional. I just finished upgrading this morning, but my current receipt printer is not compatible, so I just ordered a new one.(look for my used one in the trading post...haha..shameless plug) __________________

4th November 2009, 01:52 PM	#9 (permalink)
Parrot Head Super Star Join Date: Nov 2005 Posts: 653	Re: TanTrack 3.0 Release I'm scheduled for Tuesday, next week. Shane, how did it go? Any surprises?

4th November 2009, 02:03 PM	#10 (permalink)
Shane Moderator Join Date: Nov 2004 Posts: 2,569	Re: TanTrack 3.0 Release The only surprise is that my receipt printer is old and outdated and epson doesn't support it anymore and there are no drivers to make it work properly with the new tantrack. I have a new epson thermal printer I just bought being overnighted. I really love some of the new features, especially dealing with EFT's. I used to do alot of editing packages as clients would freeze, cancel, change etc. The new features added make these things much easier. Also, no drop down menu's which makes it much faster switching screens. So now it's just searches. So if I don't remember someones first name but I remember there last, or the other way around, you can just put in what you know and it'll pull everything with that in it and you can just skim through it.(not the best worded definition, but you'll have to see what I mean when you can see it). __________________

4th November 2009, 02:05 PM	#11 (permalink)
Shane Moderator Join Date: Nov 2004 Posts: 2,569	Re: TanTrack 3.0 Release Also, it makes us look better b/c if someone walks in we don't know or remember, you get employees that'll just ask "last name?" Which you always had to pull up by last name in the old version. The new version you can pull up by first name, email, phone, address...whatever you can remember. __________________

4th November 2009, 02:08 PM	#12 (permalink)
Shane Moderator Join Date: Nov 2004 Posts: 2,569	Re: TanTrack 3.0 Release Sorry for the multiple posts, but I'm thinking as I go. The buckets are great also...which leads you to be able to do upgrades on the fly instead of having to make up a new package etc. for it. They will explain to you how to get the buckets set up, which even though I had 57 packages to go back through and set up...it was easy and you only have to do it once.(unless you're me....William loves me so much he made me do it 4 times) I would suggest that if your salon is busy, to have another employee there with you to run it so you can focus only on the upgrade with the tech support and then editing what you need to edit to get running quickly and as smoothly as possible. __________________

4th November 2009, 03:20 PM	#13 (permalink)
Parrot Head Super Star Join Date: Nov 2005 Posts: 653	Re: TanTrack 3.0 Release How long did it take before you were up and running?

4th November 2009, 04:04 PM	#14 (permalink)
Shane Moderator Join Date: Nov 2004 Posts: 2,569	Re: TanTrack 3.0 Release Parrot, some issues were had that made it run much longer than thought, but the bugs seem to be worked out now. I would say give yourself a few hours. Also make sure you are on the most up to date version of 2.6.7. This was an issue that was overlooked on mine that caused a glitch and had to redo my database which took an extra hour or so. __________________

5th November 2009, 08:04 AM	#15 (permalink)
Parrot Head Super Star Join Date: Nov 2005 Posts: 653	Re: TanTrack 3.0 Release Shane, I'm on the most current version, so this should be ok. I am confused as to the "buckets" your referring to. I know the tech told me of some conversion which I would have to do. This must the buckets, huh? Thanks, Shane

10th November 2009, 07:34 PM	#16 (permalink)
SandiGirl Hall of Famer Join Date: Jul 2006 Posts: 3,993	Re: TanTrack 3.0 Release Do we just go to the site and do the update? How old was your receipt printer? I'm skerrrrrrd. I'm Badluck Schleprock. I call it the Sandi Factor. __________________ ************************************************ *************** Grammar Tip of the Year - Apostrophes are for condensing and belonging...NOT pluralizing. SandiGirl ~ Changing tanning forums one apostrophe at a time.

10th November 2009, 09:18 PM	#17 (permalink)
Shane Moderator Join Date: Nov 2004 Posts: 2,569	Re: TanTrack 3.0 Release Sandi, You should have gotten an email from Nichesoft letting you know how this upgrade will work. You actually have to call and set up an appointment and one of the tech guys will actually log in to your computer and do the update for you. It's basically a whole new program...not just an update. My printer wasn't that old...but it's not supported by Epson anymore which sucked...but the new printer I got rocks....the Epson tm88iv I think is the model #. __________________

11th November 2009, 12:38 PM	#18 (permalink)
KoolTanz Veteran Join Date: Dec 2006 Posts: 299	Re: TanTrack 3.0 Release I'm set up for December 3rd!! I hope it's worth it!!!

11th November 2009, 02:21 PM	#20 (permalink)
Shane Moderator Join Date: Nov 2004 Posts: 2,569	Re: TanTrack 3.0 Release I'm sure that printer would be fine __________________

Thread Tools
Show Printable Version Email this Page
Display Modes
Linear Mode Switch to Hybrid Mode Switch to Threaded Mode