Formostar turns off on its own - TanToday - Helping Salon Owners, One At A Time, Since 2000!

EliteMike · 21st January 2008, 09:42 PM

I have a real problem this time around. The unit has been doing this on occasion. Might run for 30 mins then the timer goes to 0. Has this happened to anyone else. My only guess is it doesn't like the outlet it's on and that I need a dedicated power line.

Beach Bum · 22nd January 2008, 12:33 PM

Is it hooked to your Tmax, or other timer?

Din · 22nd January 2008, 12:35 PM

If it's hooked up through a t-max timer....you need to replace the chip inside the 3A timer. They only go to a maximum of 30min.

But odds are that you can't authorize more than 30min anyways...so that might not be the problem.

Check for loose wiring inside the unit itself.

If you bought the formostar NEW...you have 1 year warranty on it. Call the person you bought it from or Formostar Direct and speak with Jim. He'll trouble shoot it for you.

EliteMike · 22nd January 2008, 12:55 PM

no tmax din, the contact is just filled in by a wire right now. I just have to check up on it periodically to make sure the timer isn't showing 0's.

Kathe · 22nd January 2008, 05:21 PM

Weird, never had that problem. Call Jim. Kathe

EliteMike · 22nd January 2008, 09:54 PM

ahhh, I want to take a sledge hammer to a brand new machine!

W8INLINE · 22nd January 2008, 10:00 PM

have you checked for ghosts?

dbl-a · 22nd January 2008, 10:35 PM

Do any of you use Tmax with your Formostar?

EliteMike · 22nd January 2008, 10:52 PM

I have mine set up for it, but right now it's just a jumper wire.....

I'm not too worried about it being hooked up, although it would be nice to have a little more accuracy on the computer.

My ditsy had the same problem with his test unit, tried a new outlet and it worked for him. I'm wondering if there was a bad run of these things. I have it on a dedicated outlet right now with long extension cords to test this.

Din · 23rd January 2008, 12:27 PM

our Formostars are run through tmax 3a timers ....yes....Just had to get the new chip for the 3a timer to go over 60min. Got the chip that goes up to 90min.

Works like a charm ...

This way employees can't put in a formostar single walk in and pocket the money and you have no clue how many sessions you've done...as there is no meter to count on the unit.

EliteMike · 23rd January 2008, 01:51 PM

2nd session going on now with it on dedicated outlet. so far so good

EliteMike · 23rd January 2008, 02:35 PM

Went out again. Gotta be bad unit, waiting for phone call

EliteMike · 23rd January 2008, 05:44 PM

New circuit board is on it's way, hopefully this solves the problem, there's not much to these things

dbl-a · 23rd January 2008, 06:22 PM

How much is that costing you?

Din · 23rd January 2008, 06:35 PM

Should be FREE...1 year warranty

EliteMike · 23rd January 2008, 07:03 PM

it is free, there isn't jack in those boxes!

EliteMike · 24th January 2008, 07:03 PM

Patryk saved the day, new control board is in, seems to be working well, we'll find out in a day or so I guess.

EliteMike · 26th January 2008, 12:59 PM

I think 9 people have used it since I changed the board out, everything seems god now.

21st January 2008, 09:42 PM	#1 (permalink)
EliteMike Hall of Famer Join Date: May 2007 Location: D.C. Posts: 4,503	Formostar turns off on its own I have a real problem this time around. The unit has been doing this on occasion. Might run for 30 mins then the timer goes to 0. Has this happened to anyone else. My only guess is it doesn't like the outlet it's on and that I need a dedicated power line.

22nd January 2008, 12:33 PM	#2 (permalink)
Beach Bum Moderator Join Date: Nov 2005 Location: south east Posts: 1,581	Re: Formostar turns off on its own Is it hooked to your Tmax, or other timer?

22nd January 2008, 12:35 PM	#3 (permalink)
Din Smartass Canuck Moderator Join Date: Feb 2005 Location: Canada Posts: 9,137	Re: Formostar turns off on its own If it's hooked up through a t-max timer....you need to replace the chip inside the 3A timer. They only go to a maximum of 30min. But odds are that you can't authorize more than 30min anyways...so that might not be the problem. Check for loose wiring inside the unit itself. If you bought the formostar NEW...you have 1 year warranty on it. Call the person you bought it from or Formostar Direct and speak with Jim. He'll trouble shoot it for you. __________________ www.ChronosMarketing.com ____________________________________________ The problem nowadays is stupidity. Why don't we just take the safety labels off everything and see what happens?

22nd January 2008, 12:55 PM	#4 (permalink)
EliteMike Hall of Famer Join Date: May 2007 Location: D.C. Posts: 4,503	Re: Formostar turns off on its own no tmax din, the contact is just filled in by a wire right now. I just have to check up on it periodically to make sure the timer isn't showing 0's.

22nd January 2008, 05:21 PM	#5 (permalink)
Kathe Moderator/Arbonne VP Join Date: Dec 2005 Location: Michigan Posts: 3,738	Re: Formostar turns off on its own Weird, never had that problem. Call Jim. Kathe __________________ Kathe's Health Blog Kathe's Christian Blog Please talk to me if you wouldclike to bring a great line of skinccare into your salon CLICK HERE to learn more ***** To us a child is born - Christ the King!

22nd January 2008, 09:54 PM	#6 (permalink)
EliteMike Hall of Famer Join Date: May 2007 Location: D.C. Posts: 4,503	Re: Formostar turns off on its own ahhh, I want to take a sledge hammer to a brand new machine!

22nd January 2008, 10:00 PM	#7 (permalink)
W8INLINE Hall of Famer Join Date: Dec 2004 Location: Global Posts: 2,015	Re: Formostar turns off on its own have you checked for ghosts? __________________ ......................Flashback 2001........................ "One of the 'ORIGINAL' TanToday Gang"

22nd January 2008, 10:35 PM	#8 (permalink)
dbl-a Express Tan Join Date: Aug 2007 Location: MN Posts: 952	Re: Formostar turns off on its own Do any of you use Tmax with your Formostar?

22nd January 2008, 10:52 PM	#9 (permalink)
EliteMike Hall of Famer Join Date: May 2007 Location: D.C. Posts: 4,503	Re: Formostar turns off on its own I have mine set up for it, but right now it's just a jumper wire..... I'm not too worried about it being hooked up, although it would be nice to have a little more accuracy on the computer. My ditsy had the same problem with his test unit, tried a new outlet and it worked for him. I'm wondering if there was a bad run of these things. I have it on a dedicated outlet right now with long extension cords to test this.

23rd January 2008, 12:27 PM	#10 (permalink)
Din Smartass Canuck Moderator Join Date: Feb 2005 Location: Canada Posts: 9,137	Re: Formostar turns off on its own our Formostars are run through tmax 3a timers ....yes....Just had to get the new chip for the 3a timer to go over 60min. Got the chip that goes up to 90min. Works like a charm ... This way employees can't put in a formostar single walk in and pocket the money and you have no clue how many sessions you've done...as there is no meter to count on the unit. __________________ www.ChronosMarketing.com ____________________________________________ The problem nowadays is stupidity. Why don't we just take the safety labels off everything and see what happens?

23rd January 2008, 01:51 PM	#11 (permalink)
EliteMike Hall of Famer Join Date: May 2007 Location: D.C. Posts: 4,503	Re: Formostar turns off on its own 2nd session going on now with it on dedicated outlet. so far so good

23rd January 2008, 02:35 PM	#12 (permalink)
EliteMike Hall of Famer Join Date: May 2007 Location: D.C. Posts: 4,503	Re: Formostar turns off on its own Went out again. Gotta be bad unit, waiting for phone call

23rd January 2008, 05:44 PM	#13 (permalink)
EliteMike Hall of Famer Join Date: May 2007 Location: D.C. Posts: 4,503	Re: Formostar turns off on its own New circuit board is on it's way, hopefully this solves the problem, there's not much to these things

23rd January 2008, 06:22 PM	#14 (permalink)
dbl-a Express Tan Join Date: Aug 2007 Location: MN Posts: 952	Re: Formostar turns off on its own How much is that costing you?

23rd January 2008, 06:35 PM	#15 (permalink)
Din Smartass Canuck Moderator Join Date: Feb 2005 Location: Canada Posts: 9,137	Re: Formostar turns off on its own Should be FREE...1 year warranty __________________ www.ChronosMarketing.com ____________________________________________ The problem nowadays is stupidity. Why don't we just take the safety labels off everything and see what happens?

23rd January 2008, 07:03 PM	#16 (permalink)
EliteMike Hall of Famer Join Date: May 2007 Location: D.C. Posts: 4,503	Re: Formostar turns off on its own it is free, there isn't jack in those boxes!

24th January 2008, 07:03 PM	#17 (permalink)
EliteMike Hall of Famer Join Date: May 2007 Location: D.C. Posts: 4,503	Re: Formostar turns off on its own Patryk saved the day, new control board is in, seems to be working well, we'll find out in a day or so I guess.

26th January 2008, 12:59 PM	#18 (permalink)
EliteMike Hall of Famer Join Date: May 2007 Location: D.C. Posts: 4,503	Re: Formostar turns off on its own I think 9 people have used it since I changed the board out, everything seems god now.

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