New Magic and SunSport....

[Drew]

jonathan, springbok, you are a piece of work. And you wonder why people don't jump up to help you.

Burn bridges all you want...just don't ask people to cross over them after you destroy them. Of course you are a victim. And you had nothing to do with it. However people who have salons 2000 miles away get much better service than you? Hmmmm, I wonder why that might be. So confusing huh. But it COULD'T possibly be you now could it?

The Matrix isn't the gold standard. It is the very good but not great tanning bed from ISO. (Not TA). The Magic is more of a true Italian bed like an Italian Car. Super high performance but not Toyota quality. Ergoline is the toyota....Good not great performance but engineered quite well now. (for a tanning bed).

[springboktanning]

Wow a response from allegedly a partner in a leg tanner venture with the company that was or is called Tantech or now allegedly SunItalia. Just FYI i have great relationships with pc marketing, Creative marketing concepts, URI, Tan America, Interactive designs, Mystic Tan, Ergoline, ETS, four Seasons, TW Tan. I would not say things about anyone unless i know the facts. I even helped you out 1or 2 years ago when you called and asked if i had an extra dr muller manual for someone you knew in ohio that needed one , and i found one and helped you out. Even an alleged employee of tantech/ sunitalia i spoke to last week, and he helped me out by speaking to the gentleman who is going to remove those sunsports from my salon. Anyway David despite your accusations, i dont hold anything against you, and if you need a favor in the future, i will still try and help out. Tantech/ Sunitalia( i really dont know 100% what they go by these days is the only company in the tanning industry that as an owner felt they allegedly took my money, and allegedly didnt care about their customer after that.

[northtanman]

Hey UV, how about those pictures? I was excited to be seeing them???

[EliteMike]

This is always interesting to me, because I felt like i was left high and dry too, I still do, but my machine works. I purchased a bed that was supposed to be in perfect condition and it was far from it. My ditsy was left to fix it and I spent countless hours working on it. I've been told the hot column issues is an issue with my circulation. HAAA, not a chance, I have eurowalls with lots of ventilation.

Anyways, Patryk for the most part was always there to help me, it just took forever for them to send me a new motherboard which was the problem!

Can you stop using the word allegedly, lol.

[solarmeter®]

I just renamed our teddy bear SpringBok. Now the dog won't play with it any more.... *(^_^)*

[sparky]

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[Drew]

Yea Jon....I even offered to come help you out but you were to busy MF'ing Patryk online so I declined.

[EliteMike]

who was the other person having major issues with a 636 before?

[springboktanning]

No it wasnt you Drew;

[springboktanning]

its a current installer for Tantech /Sunitalia. I dont want to get him into trouble because he actually was embarressed the way i was treated by Tantech, and felt bad about what was going on. Anyway he is still an installer for tantech i think, and i thank him for spending time with the installer on the phone about the best way to dissasemble the sunsports and put them on a pallet. I dont know if he reads the boards but hes going to be in my area next week, and hell stop by he said , and we always talk about the tanning industry and exchange ideas. Im not gonna mention his name because i dont wanna get him in trouble with Tantech/sunitalia.
Drew i absolutely 100% didnt call you, and havent seen or spoke to you for at least a year (lying on the boards about this is pretty sad Drew). Just allegedly makes me think this is not the 1st time you have lied about something or someone on the boards.

[EliteMike]

DUDE WTF, THERE YOU GO AGAIN WITH ALLEGEDLY. I'm going to have to pull out the dictionary to see if you used it correctly each time

[springboktanning]

I know Mike im also laughing about using the word allegedly but these boards are new media to me and i try and protect myself

[springboktanning]

Solarmeter didnt know grown men had teddy bears. just so you actually understand something. The country of South Africa recently won the rugby world rugby 2007 by beating England in the final which is held every 4 years, and the springbok is the mascot of the South African team, and most of the time the team is referred to as the Springboks. The Australian tem is referred to as the waalabies. My nieces and my 10 year old cousins all have teddy bears, but usually young boys and men dont want one. Anyway here is an article i copied and pasted for you about the the Springboks Solarmeter. Hopefully youll get it.
Working on paperwork tonight. Here is the article Solarmeter


Can Boks make history in 2008? Mark Keohane
November 27 2007 at 11:29AM New Zealand's World Cup players are psychologically at their most fragile. South Africa's players' mental state of mind has never been stronger.

It is why 2008 should be viewed as the year in which history gets made and the modern Bok finally loses the inferiority complex of playing the All Blacks.

The Boks have only once won a series in New Zealand, but the 2008 back-to-back Tests against the All Blacks in New Zealand represent a series that can - and should - be won by the Springboks.

The All Blacks mentally are as hard as marshmallows and Dan Carter unintentionally confirmed this when he said the pressure of winning the World Cup was too much for many of the All Blacks, himself included.

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Carter said the unrelenting public expectation was driving All Blacks out of New Zealand to the calmer and less demanding environment of European club rugby.

If the next Bok coach gets it right in team selection and invests most of his faith in the existing World Cup squad he will have the beating of those New Zealanders scarred forever by their failure at this year's World Cup.

Springboks interviewed in recent weeks are talking of the British and Irish Lions as the next big challenge.

That's two years away. The challenge has to be sorting out the All Blacks in 2008 and putting down the first marker en-route to a successful title defence in 2011.

The All Blacks, burdened by pressure, won't win the 2011 World Cup. If they couldn't deal with the pressure away from home they won't cope at home. The All Blacks implosion in Cardiff magnified the vulnerability of bullies who have folded every time opponents have physically matched them for 80 minutes at a World Cup.

The doubts that are there must be reinforced next year and the only ones capable of doing this are the Springboks. The proviso is to keep the bulk of the squad together and to evolve the squad in the next four years.

When Jake White arrived post the Rudolf Straeuli-era it demanded a revolution in selection. Not so in 2008.

Another lesson from the World Cup is that rugby players need to play. The Springboks World Cup-winning starting team, with the exception of props Os du Randt and CJ van der Linde, averaged 23 matches in 2007.

The All Blacks team that lined-up France in Cardiff had played 12 matches in 2007. No reconditioning programme can simulate a match environment.

The All Blacks at the World Cup were physically underdone in match fitness, whereas the Boks' regular XV, having started seven of the eight Tests preceding the final, were at a rugby physical peak.

The Springboks, second to the All Blacks far too often in the past 15 years, have won back international respect for the jersey. They are rightly regarded the best team in the world at the moment, but it is a mantel that doesn't have to be just for this year.

New Zealand's players are already saying how much they've learnt from losing and how much stronger they are from losing. But how much stronger can Byran Kelleher, as one example, get from losing three World Cups since 1999?

Strength comes in winning - and not losing.

South Africa has the strength because the stories our blokes are telling are of how much they learnt from winning the World Cup.

We have a generation of players in this country better than New Zealand's equivalent and we shouldn't be afraid to celebrate this.

[uv2021]

I'm working on it Northtanman.

[northtanman]

Nice, thanks!

[Drew]

Yes it was a year ago Jon. I don't have a problem personally with you in any way.

You got screwed by a ballast company that sold the incorrect ballasts to Tan Tech, and then lied to keep that fact from being known to keep from having to send out over a hundred grand in free ballasts....then when pushed, sent out even more wrong ballasts to fix the problem.

But it is a fact that your beds came with wrong ballasts, and the replacements were wrong too..and the problem took a long time to get fixed.

People like Toronto got it fixed eventually and is still good friends with Patryk and Paris, so eachperson handles problems differently.

Kinda like when customers are mad at you. Some act crazy, and some are understanding.

[Natureboy]

Originally Posted by springboktanning

Just Remember you allegedly according to posters will allegedly get great customer service as well when you buy a magic 636. One of the alleged companies who sells the Magic 636 called Tantech in California but now i think they go buy the name of sunitalia and have allegedly moved to vegas gave my tanning salon the worst customer service i have experienced from any company since i opened the salon nearly nine years ago. .i believe their are other companies selling the magic 636 , and i would definetely avoid buying from Tantech or now allegedly called SunItalia LLC in Vegas and i believe they allegedly are the same owners who i believe their names are Patrick, and Paris and Roman who called themselves allegedly TanTech when they were in southern CA. Below is a story of my experience with this company.

When you spend 54k of your hard earned money on new equipment which i did from this company called Tantech in Southern Cal, ((and i allegedly think they go by the name of SunItalia and are located in vegas)) that doesnt work like it should for about 3 years, and you have a frustrating time getting the selling party to make your equipment perform like it should, and show very little interest after changing parts twice in the beginning which didnt solve the problem,and having a hard time getting the company to return your calls or even send a tech when THEYare a hour and a half drive, it is a very bad situation for you and your clients. My readings averaged between 60-70 on solarmeters 5.0 at the hp lamp and i had to resort to changing lamps at 150-200hrs. i have not come online about this situation for obvious fear the situation could get worse. The beds were both finally fixed about +/_20 something months. Times change quick and we have huge need for a true 360 hp, so unfortunately i am gonna have to sell the beds now that they are finally working.
I think you can buy the beds from Al somebody who i think is located in Indianapolis; but am not sure(aLAN THE OWNER OF TANTODAY COULD TELL YOU the no and company name of Al.I have never done any business with Al so i could not make an opinion on his company. REMEMBER TO DO YOUR HOMEWORK ON THE COMPANY THAT YOU BUY BEDS FROM

He has a good point. Getting parts, a call back, whatever from Tantech is like pulling teeth. They really have to get their act together.

I do get good tech service on the phone from Mathias if something is wrong with the bed. Just gettting the parts half the time is a huge undertaking.

My service in Canada is fantastic. Too bad he has to go through Tantech to make anything happen.

[solarmeter®]

He shoulda said that long ago. Then maybe we'd feel sorry for him. Instead he just kept saying he didn't like the 2021s or the seller of them.

Maybe he didn't ever know the ballasts were an issue and just thought an "adjustment" was needed.

[springboktanning]

To cut a long story short .I paid 54 k for 2 SS2021 beds in about Feb 2003. Beds were installed and Installer said they were working fine. Charged customers top dollar for using these beds. My General Manager kept telling me that he doesnt get much color from beds > i told him that HP wont get you as dark as An orbit. Customers didnt seem thrilled with the results but i told them HP works differently than traditional tanning beds. A tanning customer who had been using the Ultrabronz beds for years at my competition came in One Saturday night because his salon closed early. He was happy that we finally got HP bedsbecause he liked our salon. Unfortunately half way through the session the door opened, and he told me there is something wrong with the beds. He said he could not feel the usual heat from a hp bed and he didnt get any color. I know from previous experience with this client- he loves to always complain but told him anyway to come back for a free session in 2 days , and he will see the color come out.He came back and tanned and told me there was definetely something wrong with these beds. I didnt really believe him but after about 2-3 months idecided to get hold of a uv meter to make sure the both beds reading were comparable to what Patryck said they would be. That is when I realized that all my customers were right because both my new hp SunSport were reading very low.I was angry and called Tantech and said that my beds were not performing as they should be. Trying to make this nightmare short. Patryck came out to my salon and said my air extration was working too well and not allowing the lamps to heat up., and he stuck a piece over the air intake and left small gaps, and said this was my problem. I had no reason to doubt him, and even joked that i haD

[springboktanning]

part2. joked that i had designed this HP room to be cool because i was told the sunsports run hot. I took measurements the next couple of days, and the lamp output was still very low. I called Tantech for about 2 days straight with no return call. Eventually on the 3rd day I called Patryck and he said their were problems with batch of ballasts were the SunSports were produced. I was happy that they had admitted there was major problem , and were going to replace every ballst on my new beds. They replaced all the ballasts on both new sunsports , and i was getting excited my my special HP beds were gonna perform and the customers would be happy. The installer of the new ballasts metered the bed and the readings were a little bit higher, but still way below the readings a SunSport should produce Aftr anouger few weeks Tantech phoned me and said this batch of ballsts was also faulty and they would ptry another brand new set. So the installer came again put and put new balllasts in. Unfortunately the 2nd set of new ballasts still didn solve toe ptroblem. I tried to call tantech to tell them there was still somethuing wrong with beds, but i didnt get a call back. withmy new sunsports underperforming i had no choice but to change the High Prsure lamps every 150-