Helios 11 - TanToday - Helping Salon Owners, One At A Time, Since 2000!

Brown Sugar · 4th September 2006, 03:44 PM

Helios is not accurately tracking the sessions clients use. Often it is out by 2-4 sessions. Any solutions?

sparky · 4th September 2006, 05:09 PM

check the codes used to deduct sessions. does anyone else have master edit ??

what version helios ???

what operating system ???

questions questions questions.....

with Helios Opened -> ALT +H (Help) -> About Helios -> ALT-S (System Info)

Brown Sugar · 4th September 2006, 05:31 PM

Thank-you Sparky.
Using Helios version 11.4 o/s is Windows XP

sparky · 4th September 2006, 05:35 PM

Pro or Home Version ???

what codes are used to remove sessions ???

are there any aditional users with Master Edit access ??

frankie · 5th September 2006, 01:15 AM

No can has Master Edit but ME!!!!

Andy · 9th September 2006, 02:49 PM

looks like he/she has no more info to give

4th September 2006, 03:44 PM	#1 (permalink)
Brown Sugar Rookie Join Date: Jul 2006 Location: Winnipeg Posts: 4	Helios 11 Helios is not accurately tracking the sessions clients use. Often it is out by 2-4 sessions. Any solutions?

9th September 2006, 02:49 PM	#6 (permalink)
Andy Veteran Join Date: Nov 2004 Location: London, ON Posts: 332	looks like he/she has no more info to give __________________ Andy Thompson andy@tommyk.com

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4th September 2006, 05:09 PM	#2 (permalink)
sparky Moderator Join Date: Oct 2004 Location: Neverland Posts: 1,937	check the codes used to deduct sessions. does anyone else have master edit ?? what version helios ??? what operating system ??? questions questions questions..... with Helios Opened -> ALT +H (Help) -> About Helios -> ALT-S (System Info)

4th September 2006, 05:31 PM	#3 (permalink)
Brown Sugar Rookie Join Date: Jul 2006 Location: Winnipeg Posts: 4	Thank-you Sparky. Using Helios version 11.4 o/s is Windows XP

4th September 2006, 05:35 PM	#4 (permalink)
sparky Moderator Join Date: Oct 2004 Location: Neverland Posts: 1,937	Pro or Home Version ??? what codes are used to remove sessions ??? are there any aditional users with Master Edit access ??

5th September 2006, 01:15 AM	#5 (permalink)
frankie Moderator Join Date: Nov 2004 Location: Casino .com Posts: 3,669	No can has Master Edit but ME!!!!