I need some help.. Ergo Advantage 400 - TanToday - Helping Salon Owners, One At A Time, Since 2000!

capturedsun · 13th October 2006, 02:34 PM

I need help PLEASE! I have a bed down and can’t figure it out. We did maintenance last weekend and after putting everything back together, can’t get the bed to come back up. There is power to the bed. Checked all the default switches, a couple of times, everything appears to be in order. Acrylics are in correct alignment, facial glass is in correct…everything is plugged in. Can’t get the internal timer to come on….any suggestions?????

Brian Oshman · 13th October 2006, 06:20 PM

Check circuit breakers.

timeout · 13th October 2006, 08:07 PM

You sure you have the wire harnesses hooked up on the top acrylic?

capturedsun · 14th October 2006, 12:27 PM

Thanks for the reply guys - I appreciate it!

Wire harness is in on top, originially that's where I thought the problem was.
Brian - how would I know if I had a bad breaker?? At the panel it's fine, and when I flip it in the bed, it's fine. I'm sure theres alot more to it, please fill me in.....

Brian Oshman · 14th October 2006, 01:01 PM

Breakers seem fine then. Re-check all of your limit switches. It has to be something simple since you opened the unit. Manualy activate the switches to make sure they are working properly.

royalsun · 14th October 2006, 01:23 PM

check all the safety switches. its not the facial glass because if that switch was open, only the facials would crap out. you have safety switches at all acrrylics and I think at the front kick panel.

capturedsun · 15th October 2006, 01:22 PM

I'm pretty sure I've checked and rechecked all the switches. However, since I can't get the intellitan timer to come back up on the inside of the bed it's got to be a switch, right??? Does anyone know where I can get a diagram of where the switches are located, I've got to missing one.....
A tech from my disty thinks he might be able to come out in a week or two....

socaltech · 5th November 2006, 02:19 AM

check your acrylic switches top and bottom to verify manually push in the switches. recheck the facial switches. if one is bad cut the grey wire going to switch and hard wire it until you get the new switch. sometimes the metal piece that pushes the switch gets bent.

capturedsun · 6th November 2006, 12:43 PM

Thanks for the replys....got it fixed! When my DH plugged in the harness to the top acrylic the clip broke, it shorted out the controller board, ended up replacing the whole thing

coldgyn · 6th November 2006, 12:47 PM

How did you determine the problem?

socaltech · 6th November 2006, 09:35 PM

you mean the controller was off due to the switch not engaging and you only needed to replace the switch. hope this is how it turned out if not someone made money on you.

capturedsun · 6th November 2006, 09:43 PM

No money to be made, warrenty. Bed's just under a year old. We finally got a tech out, he read the error codes from the bed. The board needed to be replaced, they sent it out to me and I switched it out and sent the fried one back.

capturedsun · 6th November 2006, 09:43 PM

There were no switch problems.

13th October 2006, 02:34 PM	#1 (permalink)
capturedsun All Star Join Date: Jul 2006 Location: Minnesota Posts: 129	I need some help.. Ergo Advantage 400 I need help PLEASE! I have a bed down and can’t figure it out. We did maintenance last weekend and after putting everything back together, can’t get the bed to come back up. There is power to the bed. Checked all the default switches, a couple of times, everything appears to be in order. Acrylics are in correct alignment, facial glass is in correct…everything is plugged in. Can’t get the internal timer to come on….any suggestions?????

13th October 2006, 06:20 PM	#2 (permalink)
Brian Oshman Off The Chain Moderator Join Date: Nov 2004 Location: The Sun Doctor, Califon, NJ Posts: 6,891	Re: I need some help.. Ergo Advantage 400 Check circuit breakers. __________________ Three can keep a secret if two are dead.

13th October 2006, 08:07 PM	#3 (permalink)
timeout All Star Join Date: Aug 2005 Posts: 141	Re: I need some help.. Ergo Advantage 400 You sure you have the wire harnesses hooked up on the top acrylic?

14th October 2006, 12:27 PM	#4 (permalink)
capturedsun All Star Join Date: Jul 2006 Location: Minnesota Posts: 129	Re: I need some help.. Ergo Advantage 400 Thanks for the reply guys - I appreciate it! Wire harness is in on top, originially that's where I thought the problem was. Brian - how would I know if I had a bad breaker?? At the panel it's fine, and when I flip it in the bed, it's fine. I'm sure theres alot more to it, please fill me in.....

14th October 2006, 01:01 PM	#5 (permalink)
Brian Oshman Off The Chain Moderator Join Date: Nov 2004 Location: The Sun Doctor, Califon, NJ Posts: 6,891	Re: I need some help.. Ergo Advantage 400 Breakers seem fine then. Re-check all of your limit switches. It has to be something simple since you opened the unit. Manualy activate the switches to make sure they are working properly. __________________ Three can keep a secret if two are dead.

14th October 2006, 01:23 PM	#6 (permalink)
royalsun All Star Join Date: Jul 2005 Location: new jersey Posts: 178	Re: I need some help.. Ergo Advantage 400 check all the safety switches. its not the facial glass because if that switch was open, only the facials would crap out. you have safety switches at all acrrylics and I think at the front kick panel.

15th October 2006, 01:22 PM	#7 (permalink)
capturedsun All Star Join Date: Jul 2006 Location: Minnesota Posts: 129	Re: I need some help.. Ergo Advantage 400 I'm pretty sure I've checked and rechecked all the switches. However, since I can't get the intellitan timer to come back up on the inside of the bed it's got to be a switch, right??? Does anyone know where I can get a diagram of where the switches are located, I've got to missing one..... A tech from my disty thinks he might be able to come out in a week or two....

5th November 2006, 02:19 AM	#8 (permalink)
socaltech All Star Join Date: Jun 2006 Location: los angeles Posts: 68	Re: I need some help.. Ergo Advantage 400 check your acrylic switches top and bottom to verify manually push in the switches. recheck the facial switches. if one is bad cut the grey wire going to switch and hard wire it until you get the new switch. sometimes the metal piece that pushes the switch gets bent. Last edited by socaltech : 5th November 2006 at 02:22 AM.

6th November 2006, 12:43 PM	#9 (permalink)
capturedsun All Star Join Date: Jul 2006 Location: Minnesota Posts: 129	Re: I need some help.. Ergo Advantage 400 Thanks for the replys....got it fixed! When my DH plugged in the harness to the top acrylic the clip broke, it shorted out the controller board, ended up replacing the whole thing __________________ www.myspace.com/capturedsun

6th November 2006, 12:47 PM	#10 (permalink)
coldgyn Super Star Join Date: Jan 2005 Location: West Coast Posts: 635	Re: I need some help.. Ergo Advantage 400 How did you determine the problem?

6th November 2006, 09:35 PM	#11 (permalink)
socaltech All Star Join Date: Jun 2006 Location: los angeles Posts: 68	Re: I need some help.. Ergo Advantage 400 you mean the controller was off due to the switch not engaging and you only needed to replace the switch. hope this is how it turned out if not someone made money on you.

6th November 2006, 09:43 PM	#12 (permalink)
capturedsun All Star Join Date: Jul 2006 Location: Minnesota Posts: 129	Re: I need some help.. Ergo Advantage 400 No money to be made, warrenty. Bed's just under a year old. We finally got a tech out, he read the error codes from the bed. The board needed to be replaced, they sent it out to me and I switched it out and sent the fried one back. __________________ www.myspace.com/capturedsun

6th November 2006, 09:43 PM	#13 (permalink)
capturedsun All Star Join Date: Jul 2006 Location: Minnesota Posts: 129	Re: I need some help.. Ergo Advantage 400 There were no switch problems. __________________ www.myspace.com/capturedsun

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