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I NEED HELP Forum Problems with software, timers, build outs, etc. Come and post here.

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Old 10th March 2007, 01:08 PM   #1 (permalink)
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Join Date: Jul 2005
Location: Winter Haven
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Default Help!! problems with suntouch

I changed the bed names this morning to correspond with the names that we call them and everything is messed up now!! I put a client in a bed in their package and it comes up saying a surcharge is owned. And when going to appts. it is showing way more beds than I have. Can anyone help??? PLEASE PLEASE PLEASE!!!!!!!!!!!!!!!!! i CAN'T GET AHOLD OF SUNTOUCH SUPPORT
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Old 10th March 2007, 01:29 PM   #2 (permalink)
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Join Date: Oct 2006
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Default Re: Help!! problems with suntouch

Did you go to the emergency command? Click on that until you see re-draw screen, have suntouch redraw the screen and then restart.

You will need to go into your settings and delete the beds in the bed.

I hope that helps.
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