Dr M Omega

[gottatanfl]

We finally got the Omega running but now the lights randomly come on.

We have replaced all the lamps and ignitors and still some come on some dont. Never the same pattern. One customer will say all lights are on the next two or three are out then one will be out, occassionally none will come on or only a couple.

All vents were cleaned and it has a 10 minute cool down time.

Any ideas what could be causing this???????

[stan@sunsys]

Is there another thread about what leads up to the "finally"?

what's the incoming voltage?
How are you venting out?

[gottatanfl]

vented thru ceiling we have 12 ft drop ceilings

Voltage between 360 and 375

[stan@sunsys]

Originally Posted by gottatanfl

vented thru ceiling we have 12 ft drop ceilings

Voltage between 360 and 375

That sounds like the voltage at the lamps? I didn't even know they made 380V Omegas.

[gottatanfl]

its the wiring coming in its three phase with each wire between 120-125 volts

[stan@sunsys]

Don't measure phase to ground, measure phase to phase.

[Brian Oshman]

That sounds like the voltage at the lamps? I didn't even know they made 380V Omegas.

Omega's have six step up transformers to power every two ballasts that step the voltage up to 380v.

[stan@sunsys]

That's the only kind I've ever seen. Wouldn't have been surprised though if Leif or Twan had cobbled together some Frankenstein Omegas and used some UB 818 transformers, or something.

As long as the correct type of ignitors were used, as I see it, gottatanfl's possible problems include low incoming voltage, heat problems possibly caused by those stupid plasic vents in the back, or overheating because of a weak/bad fan and bypassed flag switches, or maybe some bad/low capacitance capacitors.

Filter glass switches should kill the whole bed, not just each lamp, so that shouldn't be the problem. On the other hand, depending on which version of 7 pin connectors for each canister were used on that bed, those could be a problem.

[gottatanfl]

I have one plastic vent in the back that the top is missing it has tape over it, I am ordering a new one today.
Future Indusries Tech support didnt think that could be the problem though.
I have my electrician coming back out today to double check the electric but...I cant see that being the problem as half the time all the light work and the rest only a few. I can have every bed in my salon running and all the lights come on in this one. Then the next time only 6 come on.
We are waiting 15 minutes between clients to start the bed and the fans are set for 10 minute cool down.

[Brian Oshman]

Do not run that bed without the vents on the back hooked up. If one is missing, do not use the bed. It is overheating. That is how the heat is sucked out of the top. It will break the filters eventually.

Get the vent then determine if there is a problem.

[bunz1969]

OMG, someone else is finally having this problem. I'm so sorry for you. We are having the EXACT same problem with our Omega. I have been trying to find a solution for this for over 6 months. If one more person tells me to check the lamp or ignitors, I'll scream!

I have talked to Jordon at FI-Service several times about this issue and he has run out of ideas. Not sure where else to go for hints.

It is very random and VERY frustrating. When they finally all come on, you do the happy dance to only find out the next time that only 11 came on and one of those took 6 minutes to finally pop on.

[kalaka]

WOW! I had the same problem and I manage to fix it.

[bunz1969]

Wanna share how you managed to fix it??

[dcjjp2]

By putting it up for sale.

[bunz1969]

My hubby told me to expect that response!! LOL!

Trust me, if I had 39K laying around to replace mine, it would be gone in a heartbeat! Only because of this issue though..other than this, it's been one hell of an HP.

[John]

Make sure you have 2000W 380V lamps in the unit.

If you are using the 2000W 220V lamp you will have trouble like this.

[gottatanfl]

We had a few problems but all fixed now and it is Running great and Finally making some money to pay all the repair bills.

We had 220v coming in electrician upped it to 230v
We had a bad coil, FI sent us a new one
We had a few loose wires at K2, had just come loose with all the moving around of the tray.

[bunz1969]

Thanks for the new suggestions. FI has never mentioned a bad coil to me. Not that I know what a coil is anyway. I must get our v's coming in, as I have a feeling that is our problem.

[gottatanfl]

The coil was to the fan, the fan went out once so we just had it replaced so we didnt have to worry about it again.

The volts was the light problem.

[Brian Oshman]

By coil to the fan you mean time delay relay for the cool down cycle. This goes out in Orbits too. Same relay. The symptom is that the bed and the fan all quit at the same time or will rapidly turn on and off.