tmax tan america issue - TanToday - Helping Salon Owners, One At A Time, Since 2000!

Glowtanning530 · 27th July 2008, 04:19 PM

We are wiring up another room with a 220 for my open sun. The guys shut power off and had to move a breaker to make room for the other in the panel
After everything was finished they turned the power back on and the neighboring bed whose breaker had to be replaced (t.a. Catalina) isn't showing a zero on its 3a screen. The bed does have power supplied to it because you can open up the ballast tray and flip it on and off in there. My thought was maybe in the process of shutting off power perhaps there was a surge and that 3a was damaged. I know its rare that happens but its actually happened before except I had an error code across the screen that time. Adi isn't open till tomorrow, any thoughts? Thank you in advance

Shane · 27th July 2008, 04:30 PM

Does the 3a have anything on the screen? I know you said no "0" but does it have 1 dot, 2 dots, anything??

Glowtanning530 · 27th July 2008, 04:38 PM

Nope it's black as if there was no power. But the bed is receiving power since I can flip it on in the ballast tray

Brian Oshman · 27th July 2008, 05:41 PM

Do you have delta (120/240) or WYE (120/208) service? If you have delta service you cannot red leg TA beds. Probably smoked the timer. Amatuers.

Shane · 27th July 2008, 05:41 PM

Is the 3a mounted in the wall?

Where does the 3a get power from?

If 3a is mounted in wall or not, pull it out of the mounting and check voltage to it. It sounds like you're not getting any power to the 3a.

Brian Oshman · 27th July 2008, 05:46 PM

Since you ran wireless you can buy another module to plug into the 550 as it has an internal Inteletan timer. I think I sent you the instructions before on how to set that timer up on T Max but if you need it again then let me know.

Brian Oshman · 27th July 2008, 05:50 PM

Shane, they get thier power from the bed as they are built in. TA beds are 120 volt with a neutral so if she has delta service and red legged the bed then it sent over 200 volts to a 120 volt transformer thus also overvolting the timer.

Glowtanning530 · 27th July 2008, 05:50 PM

The 3a is in the bed. I agree with brian that is probably what happened. I have an extra 3a but its for a 20 min bed

Brian Oshman · 27th July 2008, 05:51 PM

The 550 won't have that issue.

Brian Oshman · 27th July 2008, 05:56 PM

Quote:

Originally Posted by Glowtanning530

The 3a is in the bed. I agree with brian that is probably what happened. I have an extra 3a but its for a 20 min bed

You can still use that one. If the chip is standard in the TA timer (which I think it is) you could swap the time chip too but it doesn,'t matter if it is higher since it is all controlled by the software. Just make sure you move the breaker off of the red leg.

Glowtanning530 · 27th July 2008, 06:16 PM

Power was cut before moving everything but I will order a new 3a tomorrow at least I can put that in!

Glowtanning530 · 27th July 2008, 06:29 PM

The new breaker went right into the same spot nothing changed.

Glowtanning530 · 27th July 2008, 06:57 PM

Stupid question but why didn't the rest of the 3a's have issues? Why only this bed?

27th July 2008, 04:19 PM	#1 (permalink)
Glowtanning530 Hall of Famer Join Date: Aug 2006 Location: Northern CA Posts: 3,086	tmax tan america issue We are wiring up another room with a 220 for my open sun. The guys shut power off and had to move a breaker to make room for the other in the panel After everything was finished they turned the power back on and the neighboring bed whose breaker had to be replaced (t.a. Catalina) isn't showing a zero on its 3a screen. The bed does have power supplied to it because you can open up the ballast tray and flip it on and off in there. My thought was maybe in the process of shutting off power perhaps there was a surge and that 3a was damaged. I know its rare that happens but its actually happened before except I had an error code across the screen that time. Adi isn't open till tomorrow, any thoughts? Thank you in advance __________________ www.myspace.com/glowtanningco www.glowtanningco.com

27th July 2008, 04:30 PM	#2 (permalink)
Shane Moderator Join Date: Nov 2004 Location: Hurricane Alley Posts: 1,906	Re: tmax tan america issue Does the 3a have anything on the screen? I know you said no "0" but does it have 1 dot, 2 dots, anything?? __________________ .

27th July 2008, 04:38 PM	#3 (permalink)
Glowtanning530 Hall of Famer Join Date: Aug 2006 Location: Northern CA Posts: 3,086	Re: tmax tan america issue Nope it's black as if there was no power. But the bed is receiving power since I can flip it on in the ballast tray __________________ www.myspace.com/glowtanningco www.glowtanningco.com

27th July 2008, 05:41 PM	#4 (permalink)
Brian Oshman Off The Chain Moderator Join Date: Nov 2004 Location: The Sun Doctor, Califon, NJ Posts: 6,898	Re: tmax tan america issue Do you have delta (120/240) or WYE (120/208) service? If you have delta service you cannot red leg TA beds. Probably smoked the timer. Amatuers. __________________ Three can keep a secret if two are dead.

27th July 2008, 05:41 PM	#5 (permalink)
Shane Moderator Join Date: Nov 2004 Location: Hurricane Alley Posts: 1,906	Re: tmax tan america issue Is the 3a mounted in the wall? Where does the 3a get power from? If 3a is mounted in wall or not, pull it out of the mounting and check voltage to it. It sounds like you're not getting any power to the 3a. __________________ .

27th July 2008, 05:46 PM	#6 (permalink)
Brian Oshman Off The Chain Moderator Join Date: Nov 2004 Location: The Sun Doctor, Califon, NJ Posts: 6,898	Re: tmax tan america issue Since you ran wireless you can buy another module to plug into the 550 as it has an internal Inteletan timer. I think I sent you the instructions before on how to set that timer up on T Max but if you need it again then let me know. __________________ Three can keep a secret if two are dead.

27th July 2008, 05:50 PM	#7 (permalink)
Brian Oshman Off The Chain Moderator Join Date: Nov 2004 Location: The Sun Doctor, Califon, NJ Posts: 6,898	Re: tmax tan america issue Shane, they get thier power from the bed as they are built in. TA beds are 120 volt with a neutral so if she has delta service and red legged the bed then it sent over 200 volts to a 120 volt transformer thus also overvolting the timer. __________________ Three can keep a secret if two are dead.

27th July 2008, 05:50 PM	#8 (permalink)
Glowtanning530 Hall of Famer Join Date: Aug 2006 Location: Northern CA Posts: 3,086	Re: tmax tan america issue The 3a is in the bed. I agree with brian that is probably what happened. I have an extra 3a but its for a 20 min bed __________________ www.myspace.com/glowtanningco www.glowtanningco.com

27th July 2008, 05:51 PM	#9 (permalink)
Brian Oshman Off The Chain Moderator Join Date: Nov 2004 Location: The Sun Doctor, Califon, NJ Posts: 6,898	Re: tmax tan america issue The 550 won't have that issue. __________________ Three can keep a secret if two are dead.

27th July 2008, 06:16 PM	#11 (permalink)
Glowtanning530 Hall of Famer Join Date: Aug 2006 Location: Northern CA Posts: 3,086	Re: tmax tan america issue Power was cut before moving everything but I will order a new 3a tomorrow at least I can put that in! __________________ www.myspace.com/glowtanningco www.glowtanningco.com

27th July 2008, 06:29 PM	#12 (permalink)
Glowtanning530 Hall of Famer Join Date: Aug 2006 Location: Northern CA Posts: 3,086	Re: tmax tan america issue The new breaker went right into the same spot nothing changed. __________________ www.myspace.com/glowtanningco www.glowtanningco.com

27th July 2008, 06:57 PM	#13 (permalink)
Glowtanning530 Hall of Famer Join Date: Aug 2006 Location: Northern CA Posts: 3,086	Re: tmax tan america issue Stupid question but why didn't the rest of the 3a's have issues? Why only this bed? __________________ www.myspace.com/glowtanningco www.glowtanningco.com

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