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I NEED HELP Forum Problems with software, timers, build outs, etc. Come and post here.

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Old 1st August 2008, 09:55 AM   #21 (permalink)
pretty in pink
 
Join Date: Dec 2005
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Default Re: Please help beds our down

Thanks Brian, I will try all of your suggestions tonight when we close so I can troubleshoot with no interruptions. Thanks for being so helpful.
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Old 1st August 2008, 03:15 PM   #22 (permalink)
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Default Re: Please help beds our down

You're welcome. Let me know what you find.
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Old 4th August 2008, 05:09 PM   #23 (permalink)
Salon Owner
 
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Default Re: Please help beds our down

Did you ever get your beds up and running? I'm in Middleboro, MA, not too far from you. If I can help give me a call....
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Old 6th August 2008, 04:16 PM   #24 (permalink)
pretty in pink
 
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Default Re: Please help beds our down

Update: I still have 2 beds that are not communicating with the T-MAX Manager. I did order an extra cable to test directly from the powerboard to the manager and the beds were then recognized and I was able to start the beds from the manager. So I'm led to believe it is the cables or the connectors. We checked the wall socket to the cable connector and it tested OK well the meter beeped when testing the wires on the socket to each contact. Now I'm really confused. Is there another way I should be checking the cables. Rooms, 1 3 4 5 are OK but Rm 2 and 6 and Mystic Tan number 7 is not recognized by the T-Manager. Any suggestion? I'm not sure what to check next. Thanks
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Old 6th August 2008, 06:26 PM   #25 (permalink)
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Default Re: Please help beds our down

I take it that you have phone jack plates in the rooms and wires that plug into them and then to the beds, right? Well they test fine from the plate to the bed as you say but you need to check the wiring between the jacks and the manager or prior rooms to look for breaks.
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Old 17th August 2008, 10:58 PM   #26 (permalink)
pretty in pink
 
Join Date: Dec 2005
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Default Re: Please help beds our down

Update: all equipment is up and running. I had to replace 4 bed display timers, 3 communication chips and have to rewire the t-max system to 2 beds.... All this was from a lighting storm. It took a couple of weeks to troubleshoot all the problems but everything is up and running now.
Thanks for all your help.
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