Simple suntouch question

[mainetanner]

I was wondering if anyone uses the shift change regester closing option when the staff ends a shift and a new person starts their shift. We can not get the money to total correctly at the end of the night. Do you have the first person end their day and reopen with the amount from the start of the day or do you close and reopen with a different amt?? (what the previous employees total was for the day??) we are always off...usually lower than the computer totals. I hope this makes sense and that someone can give me a simple proceedure to convey to the staff to correct it. The grand total comes out right for the whole day adding all staff together but this does not help if there is a problem with one persons draw for their schedule. Thanks for any help. Maine tannner

[sunbug]

put the time that they are closing out
enter the amount of cash, check,credit cards
press view---you should balance
press print....press save---I press the first box re-open with the same amount--I then enter the employee number and $200 which is what I am starting with--then I press save.....
When I close the 2nd shift...which is closing for the night...put in a minute after the first shift closed....enter all your receipts and hopefully your second shift should balance......just make sure that you enter the correct time that the shift started