Salon Employee Policy Manual - Page 2 - TanToday

Jones · 17th November 2005, 09:41 AM

Hi Angelique,
I PM'd you to request a copy of your manual a few days ago...
I'm unsure if you received it. If not could you please e-mail me
a copy when you get a chance?

Thanks so much!

Shari
shari2u@earthlink.net

Ezliving_Jim · 17th November 2005, 11:47 AM

Please email me a copy of your new manual. Thank you!
electricbeach@verizon.net

Alan @ TanToday · 18th November 2005, 03:22 PM

So what do you guys/gals think of the manual? Anything you would add or delete? Change?

shelleytn1 · 18th November 2005, 04:31 PM

not sure if you got my PM so i will try it again
shelleytn1@hotmail.com
cannot wait to get ahold of this manual it sounds like you've got it all together and all your ducks in a row, can't wait to start rounding mine up. (ducks)

thanks so much!

Angelique · 20th November 2005, 12:24 AM

Hello gang! How is everyopne doing this week? I hope you have all been as busy as I have!

Tonight I emailed out another 23 more copies of this manual to all you wonderful salon owners

I am thrilled with the responce I'm getting from salon owners who can really put this to good use!

I used to have this little picture on my wall of a circle with the word "it" in it (a round to it, get it? haha) This is one of those things that we all should have had/made/written from day one but never got "around to it"

I have to tell you about the responce I am getting form my employees

I handed these out to all my employees after I had my local kinkos bind it is book form for me. I gave them a time limit to read it and sign the back page and turn it in. Amazingly enough even after they turned in their signed agreements I was still finding things like:
Jeans and tennis shoes being worn to work
employee cell phones ringing at work
employees getting personal calls at work
employees friends visiting them at work
employees sitting behind the front desk doing absolutely nothing or reading a book
undergarments showing
and oh how the list goes on and on

Sooooooo...
We slow to a halt Fridays at 7:00pm I decided to start closing early on Fridays at 7:00pm this past Friday... we now have Mandatory Employee meetings every Friday night from 7:00pm to 8:00pm

Can anyone guess what our first meeting was about? I'll give ya three guesses and the first two don't count haha!

We started going page by page over each topic in this new employee manual... discussing each one in detail and why they are important.

THEY LOVED IT! They can't wait until next friday! we got through page 13 and will resume where we left off next Friday (I make sure our meetings are promplty only 1 hour)

We also touched on agendas for Friday Night Meetings after we are finished with the manual... here is what we as a 'Team' came up with:

* Roll playing lotion sales to get better at selling
* Roll playing client telephone conversations
* Roll playing new client visits
* Product knowledge mini seminars featuring a guest speaker who was once the top lotion salesmen at his distributorship... my hubby John

(no longer selling lotions cuz I stole him for my very own)
* Safety meetings including visits from the fire chief and local police officer
* "Learning to upsell" a class on sales pitching
* Salon deep cleaning parties
* Promotions and sales goals

I was really happy to walk in on Friday night and find them all smiling and laughing instead of the "man this sucks, do we have to do this" attitude!

I'll keep ya posted!

Thanks again to everyone for your responces and interest in this subject! I have mailed this manual to over 55 interested salon owners so far! I wish you all the best making this manual work for you. Better employees make our salon image better .. and we all know that...

'Image is everything!'

Angelique · 20th November 2005, 12:37 AM

Quote:

Originally Posted by shelleytn1

not sure if you got my PM so i will try it again
shelleytn1@hotmail.com

Yep I got your PM but it didn't include your email so I PMed ya back... got the email now

sent your copy tonight!
*hugs*

2ndsuntan · 20th November 2005, 09:58 AM

I would love to see a copy and give you feedback on it. Please email copy to don@2ndsuntan.com

number1sun · 20th November 2005, 07:21 PM

Could you please send me a copy. kim@number1sun.com Thank you for your effort.

Angelique · 20th November 2005, 09:32 PM

Please remember to send me a personal message here on tantoday.com with your email address. You can PM me by clicking on my name to the left of this message. If you post your email address here it can be seen by businesses that may solicite your email with unwanted junk email.

BRONZIN QUEEN · 20th November 2005, 11:12 PM

I would love to have you email me a copy of your employee manual. I just opened a new salon in Jan 2005. All of this is new to me......sounds like you did a great job. Please email to verncrew4@aol.com/

It will be greatly appreciated

greatescape · 21st November 2005, 01:01 AM

I take one of those manuals, thanks. my email is "greatescapedayspa@mchsi.com"

tanup · 21st November 2005, 12:43 PM

I would love a copy of your new employee manual! Please forward a copy to villagesun@bellsouth.net
Thanks so much!

tropicaltanning · 28th November 2005, 02:30 AM

Would appreciate a copy of your manual. Email to tropicaltanning@newwavecomm.net

Thanks Much

Beach Bum · 28th November 2005, 10:46 AM

I would be glad to exchange manuals with you. We have a Sales Manual, A Employee Code of Conduct, and a Standard Operations Manual.

Email is : Beachbumstanning@aol.com

Solihull · 28th November 2005, 11:29 AM

Angelique

I'd love a copy of your manual please; addy is: dmm@speed-tan.biz

Many thanks in advance.

Angelique · 3rd December 2005, 06:03 AM

Greetings all you wonderful sunshine selling folks! I hope everyone had a terrific sales week and a great holiday. We all need a few more tanning sessions to speed up ye ole metabolism to work off all that turkey and pie eh?

I just want to let everyone know that I mailed out another 2 dozen copies of my manual just now... if anyone gets two eamils from me I do appologize... some folks have left me email addies here in the thread and some PM me and some do both! So if you happened to do both you may get two emails from me

Have a TERRIFIC weekend I look forward to chatting with you all here on the forums!

Happy Holidays!

sheriwms · 3rd December 2005, 07:52 PM

HI I would love a copy of the manual... could you email it to me at sheriwms@nc.rr.com I have been trying to work on one myself. Thanks so much for being so willing to share this.

4evertan · 4th December 2005, 05:29 PM

I would also love a copy. It is so nice of you to offer to share.

My email is vacation@forevertanandtravel.com

Thank you so much!

mogator64 · 4th December 2005, 07:32 PM

I would love a copy please.
email: mkarrick@msn.com

I tried clicking your name for a PM but nothing happened.

Thanks in advance!

bedtech · 6th December 2005, 05:53 AM

I also need an employee manual... I would love a copy if possible..

17th November 2005, 11:47 AM	#22 (permalink)
Ezliving_Jim Hall of Famer Join Date: Nov 2004 Posts: 4,497	Please email me a copy of your new manual. Thank you! electricbeach@verizon.net __________________ "How's that Hopey-Changey Thing working out for you?"

18th November 2005, 03:22 PM	#23 (permalink)
Alan @ TanToday Checks and Balances Join Date: Mar 2005 Posts: 6,158	So what do you guys/gals think of the manual? Anything you would add or delete? Change? __________________ Alan "America is too great for small dreams" - Ronald Reagan

20th November 2005, 12:24 AM	#25 (permalink)
Angelique All Star Join Date: Sep 2005 Posts: 172	sings I get by with a little help from my friends... Hello gang! How is everyopne doing this week? I hope you have all been as busy as I have! Tonight I emailed out another 23 more copies of this manual to all you wonderful salon owners I am thrilled with the responce I'm getting from salon owners who can really put this to good use! I used to have this little picture on my wall of a circle with the word "it" in it (a round to it, get it? haha) This is one of those things that we all should have had/made/written from day one but never got "around to it" I have to tell you about the responce I am getting form my employees I handed these out to all my employees after I had my local kinkos bind it is book form for me. I gave them a time limit to read it and sign the back page and turn it in. Amazingly enough even after they turned in their signed agreements I was still finding things like: Jeans and tennis shoes being worn to work employee cell phones ringing at work employees getting personal calls at work employees friends visiting them at work employees sitting behind the front desk doing absolutely nothing or reading a book undergarments showing and oh how the list goes on and on Sooooooo... We slow to a halt Fridays at 7:00pm I decided to start closing early on Fridays at 7:00pm this past Friday... we now have Mandatory Employee meetings every Friday night from 7:00pm to 8:00pm Can anyone guess what our first meeting was about? I'll give ya three guesses and the first two don't count haha! We started going page by page over each topic in this new employee manual... discussing each one in detail and why they are important. THEY LOVED IT! They can't wait until next friday! we got through page 13 and will resume where we left off next Friday (I make sure our meetings are promplty only 1 hour) We also touched on agendas for Friday Night Meetings after we are finished with the manual... here is what we as a 'Team' came up with: * Roll playing lotion sales to get better at selling * Roll playing client telephone conversations * Roll playing new client visits * Product knowledge mini seminars featuring a guest speaker who was once the top lotion salesmen at his distributorship... my hubby John (no longer selling lotions cuz I stole him for my very own) * Safety meetings including visits from the fire chief and local police officer * "Learning to upsell" a class on sales pitching * Salon deep cleaning parties * Promotions and sales goals I was really happy to walk in on Friday night and find them all smiling and laughing instead of the "man this sucks, do we have to do this" attitude! I'll keep ya posted! Thanks again to everyone for your responces and interest in this subject! I have mailed this manual to over 55 interested salon owners so far! I wish you all the best making this manual work for you. Better employees make our salon image better .. and we all know that... 'Image is everything!' __________________ __________________________ Thinking Heavenly Thoughts... ~~Angelique~~ aka Jaime B. Salon Owner Since 1993, Retired, but not dead! ______________________

20th November 2005, 09:58 AM	#27 (permalink)
2ndsuntan Equipment Consultant Join Date: Jun 2005 Posts: 1	Employee Manual - Please email a copy I would love to see a copy and give you feedback on it. Please email copy to don@2ndsuntan.com

20th November 2005, 09:32 PM	#29 (permalink)
Angelique All Star Join Date: Sep 2005 Posts: 172	Your email address privacy Please remember to send me a personal message here on tantoday.com with your email address. You can PM me by clicking on my name to the left of this message. If you post your email address here it can be seen by businesses that may solicite your email with unwanted junk email. __________________ __________________________ Thinking Heavenly Thoughts... ~~Angelique~~ aka Jaime B. Salon Owner Since 1993, Retired, but not dead! ______________________

17th November 2005, 09:41 AM	#21 (permalink)
Jones Hall of Famer Join Date: Nov 2004 Posts: 1,025	Hi Angelique, I PM'd you to request a copy of your manual a few days ago... I'm unsure if you received it. If not could you please e-mail me a copy when you get a chance? Thanks so much! Shari shari2u@earthlink.net

18th November 2005, 04:31 PM	#24 (permalink)
shelleytn1 Super Star Join Date: Oct 2005 Posts: 683	not sure if you got my PM so i will try it again shelleytn1@hotmail.com cannot wait to get ahold of this manual it sounds like you've got it all together and all your ducks in a row, can't wait to start rounding mine up. (ducks) thanks so much!

20th November 2005, 07:21 PM	#28 (permalink)
number1sun Rookie Join Date: Nov 2005 Posts: 1	Could you please send me a copy. kim@number1sun.com Thank you for your effort.

20th November 2005, 11:12 PM	#30 (permalink)
BRONZIN QUEEN QUEEN OF TANS Join Date: Sep 2005 Posts: 4	I would love to have you email me a copy of your employee manual. I just opened a new salon in Jan 2005. All of this is new to me......sounds like you did a great job. Please email to verncrew4@aol.com/ It will be greatly appreciated

21st November 2005, 01:01 AM	#31 (permalink)
greatescape Rookie Join Date: Nov 2005 Posts: 1	I take one of those manuals, thanks. my email is "greatescapedayspa@mchsi.com"

21st November 2005, 12:43 PM	#32 (permalink)
tanup Rookie Join Date: Nov 2005 Posts: 5	I would love a copy of your new employee manual! Please forward a copy to villagesun@bellsouth.net Thanks so much!

28th November 2005, 02:30 AM	#33 (permalink)
tropicaltanning Rookie Join Date: Nov 2005 Posts: 1	Would appreciate a copy of your manual. Email to tropicaltanning@newwavecomm.net Thanks Much

28th November 2005, 10:46 AM	#34 (permalink)
Beach Bum Moderator Join Date: Nov 2005 Posts: 2,460	I would be glad to exchange manuals with you. We have a Sales Manual, A Employee Code of Conduct, and a Standard Operations Manual. Email is : Beachbumstanning@aol.com

28th November 2005, 11:29 AM	#35 (permalink)
Solihull Rookie Join Date: Nov 2005 Posts: 20	Angelique I'd love a copy of your manual please; addy is: dmm@speed-tan.biz Many thanks in advance.

3rd December 2005, 06:03 AM	#36 (permalink)
Angelique All Star Join Date: Sep 2005 Posts: 172	Hello Sunshine People! Greetings all you wonderful sunshine selling folks! I hope everyone had a terrific sales week and a great holiday. We all need a few more tanning sessions to speed up ye ole metabolism to work off all that turkey and pie eh? I just want to let everyone know that I mailed out another 2 dozen copies of my manual just now... if anyone gets two eamils from me I do appologize... some folks have left me email addies here in the thread and some PM me and some do both! So if you happened to do both you may get two emails from me Have a TERRIFIC weekend I look forward to chatting with you all here on the forums! Happy Holidays! __________________ __________________________ Thinking Heavenly Thoughts... ~~Angelique~~ aka Jaime B. Salon Owner Since 1993, Retired, but not dead! ______________________

3rd December 2005, 07:52 PM	#37 (permalink)
sheriwms Rookie Join Date: Jul 2005 Posts: 10	would love a copy HI I would love a copy of the manual... could you email it to me at sheriwms@nc.rr.com I have been trying to work on one myself. Thanks so much for being so willing to share this.

4th December 2005, 05:29 PM	#38 (permalink)
4evertan Rookie Join Date: Sep 2005 Posts: 11	I would also love a copy. It is so nice of you to offer to share. My email is vacation@forevertanandtravel.com Thank you so much!

4th December 2005, 07:32 PM	#39 (permalink)
mogator64 Rookie Join Date: Jun 2005 Posts: 18	I would love a copy please. email: mkarrick@msn.com I tried clicking your name for a PM but nothing happened. Thanks in advance!

6th December 2005, 05:53 AM	#40 (permalink)
bedtech Rookie Join Date: Dec 2005 Posts: 4	Employee manual... I also need an employee manual... I would love a copy if possible..

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