what would you do?

[CROVINE1]

I have two employees and myself that work my salon. I own a franchisee tanning salon. three weeks ago I recieved a call from an employee from a Florida store in the group that was moving home and loves the company(facebook is little miss .......(salon name), has worked 4 years for them and does all the promotions and such. I have two alright employees, one better than the other, but they always need time of and I get stuck working their shifts. The Florida employee old manager said she was the best employee she had ever worked with and she always had the highest sales numbers and never called out. She came in yesterday to meet me and convince me to give her a job. I would be stupid not too. well she came in today to go over the small stuff with me, I told her that I would take one day from all the employees, including me to give her three days total. aprox 20 hours. she told me she really needs more, but if that is all I can give her she will take it. she than told me that she will have to get a another job and might not beable to work all the shifts I am going to give her(1 during the week and 2 weekends). I have only been doing this for 2 years and she come with rave reviews(I am not much at promoting my salon)For example monday after she left my salon, she went to a couple of hair places and game them some referral cards stapled to my price sheet to give to their customers. What should I do with my pressent employees that need alot of time off and are average sales people(every month I have the highest commission and PCA).

[GeminiTanning]

You could slowly cut their hours until they leave on their own.

[Kathe]

My open shifts always go to the employee(s) with the highest sales abilities and those that keep my salon cleanest. Seniority is never a consideration.

[kpowr82]

I think you've already decided what you should do. Re-read your own post. You refer to your existing employees as average and always needing time off. You say you're stupid to let the new girl go and in such a little amount of time at your salon has gone above and beyond her job to promote your salon.

Let one of the others go. Don't feel so bad or get emotionally tied up to your employees or they'll break your camera and quit on you.

[CROVINE1]

I am a softy. should I just explain to them what I am doing and hope one quits!!!

[kpowr82]

You'll also be sending a message to the other that didn't get let go that they are replaceable. That employee should step up their game. If not, let that one go too and work yourself until you find someone who gives a rats ass.

[CROVINE1]

I need the new girl to help me promote, but I have become emotionally attached to the old employees. know there life stories ect...

[kpowr82]

Don't play games with anyone. Just let them go. Tell them your decision is based solely on their performance and reliability. I had the same problem a couple years ago. But then I grew some nads and decided if you don't give a crap about my salon, then my salon don't give a crap about you.

I know they haven't really wronged you YET. But they will eventually. Especially if they need all kinds of time off.

[Din]

This is a business, not a game. Life story or not, fire the useless one and give this new girl the hours.

Tell the fired girl, it's just business....and that's it.

Grow balls or you will lose more than a good employee...you'll lose money, if you aren't already.

This is why i always say

"When it comes to business, you have to think with your head, not your heart. Your heart will always hold you back!" - Din

[northtanman]

i have always said...i'm always hiring...if someone better comes along!! it is business! is she interested in transferring to northern michigan?

[Din]

i'd take her, but i've given up on humans. Waiting for technology to be perfected. Waiting to introduce the next Din Clone.

[sedmiller]

It's a business. Cut the other employees hours and give this girl a chance to shine. If she isn't everything advertised then you can push her hard to be what you need to her to be. I don't understand why you would want to protect employees whose shifts you constantly have to cover. Cut their hours they will self select out.

If you need a scapegoat, blame the franchisor for promising her 30 hours or more and you had to do it??

[Dmc5]

I'd say, give it all 2 -3 weeks. If this new gal is as good as we hope, you want to start out on the right foot with her, also...as in not allowing her to get the idea that she has power, either. Do what you said that you were going to do, give her what you discussed. Watch her as well, make sure she fits. Some of the people I had the highest hopes for ended up being the worst at the end of the day.
IN 2 weeks, if you see her shine, the rest will be easy, including which one to keep. I bet it will all fall into place. Good luck, and congrats on finding someone who sounds like they could be a great asset!


OR, regarding the other two, if you have no patience, or just can't decide which one to let go, you could use my personal favorite from my restaurant days. It's very simple...

Write this across the top of the schedule in red sharpie:

"The next person who calls in or is more than 5 mins late is done that day!" Then do it.

[aeltiger]

I have the same thing happening to me right now...
One of my former employees had to move away. I was sooo sad to see her go as her sales skills were spectacular, her sales were through the roof. She calls me last week telling me that she is moving home and she would love to have her job back and work part time. I am supposed to meet with her tomorrow and I'm just not really sure what to do. I have one girl who will be leaving soon anyway and another girls who I need to fire. I'm just not exactl ysure what to do.

[Dmc5]

With all due respect, WHY is this hard? I don't get the problem.
More $ vs. less $. This is business.

[tete49s]

new broom sweeps well

[Dmc5]

There you go!!!

[mule14]

Rule 1: Dont let your emotions get in the way of making money.

Rule 2: Its worth what someone is willing to pay for it... (if you tell good employee's that, they understand, the average employee's are the ones who say sh!t like "I dont like being pushy" or "People will come in when they want to tan")

Rule 3: If you cant abide by rule's 1 & 2 your gonna pay for it one way or the other (like having to make up your employee's shifts).

Think back, why did you start this business in the first place?? Did you buy a job or a franchise?

[Dmc5]

Picture an employee pulling up in a new shiny convertable...the one you can't afford becuz you're allowing them to under preform while ripping you off...Want some prospective, there is is..

By the way a rip-off isn't just a person who gives your lotion away.
This is also a person who lets a lotion sale go by because they're more interested in a magazine, or just plain isn't in the mood to turn a walk-in into a package.

[phattmatt]

Do not let anyone go and start her 30 day training with the 20 hours a week and let her know that your top perfomer gets the most hours and down size the others hours accordingly