Old Serial New USB...... - TanToday - Helping Salon Owners, One At A Time, Since 2000!

sparky · 24th January 2006, 10:47 PM

Not sure if this is SunTouch or T-Max USB issue

New computer in an existing store, no Serial Port available for T-max connection.

A Serial to USB adapter has been aquired and installed, but no go on operations yet.

running T-Max version 221/T if that helps

any thoughts out there ???

sparky · 24th January 2006, 10:53 PM

Running SunTouch PLUS version 1.50.19A

Can't find anywhere in the Timer Settings to tell ST+ to look for a USB connection.

MR.TANLINES · 25th January 2006, 09:40 AM

How about installing the driver that comes with the adapter..and everything will work. lol

Thanks Sparks

sparky · 25th January 2006, 09:43 AM

TOO Funny

Did you get the cash drawer to work on USB also ????

ADI Tech Support · 25th January 2006, 09:56 AM

The USB converter should be configured as a COM port on the computer. On your computer click Start, then click Control Panel, click the System icon in your control panel window, then click the Hardware tab, then click Device Manager. Then go down to ports (com and LPT) and click the plus sign to the left of ports. Your USB converter show appear below that with a com port cumber to the right of that. That is the com port number you must set up in your tanning software.

If your USB converter is not there then it is not configured properly. You will have to contact the USB manufacturer.

Kevin Barrett
ADI Tech Support

sparky · 25th January 2006, 10:16 AM

Thanks

Damned technology, keeps adding another adapter and software to run it

At least now it's in the knowledge database for future reference.

MR.TANLINES · 25th January 2006, 01:15 PM

cash drawer hasnt worked yet..maybe later..

24th January 2006, 10:47 PM	#1 (permalink)
sparky Moderator Join Date: Oct 2004 Location: Neverland Posts: 1,944	Old Serial New USB...... Not sure if this is SunTouch or T-Max USB issue New computer in an existing store, no Serial Port available for T-max connection. A Serial to USB adapter has been aquired and installed, but no go on operations yet. running T-Max version 221/T if that helps any thoughts out there ??? __________________ ......................Flashback 2001........................ "One of the 'ORIGINAL' TanToday Gang" Life is like a sled dog team...if you ain't the lead dog, the scenery never changes.

24th January 2006, 10:53 PM	#2 (permalink)
sparky Moderator Join Date: Oct 2004 Location: Neverland Posts: 1,944	Re: Old Serial New USB...... Running SunTouch PLUS version 1.50.19A Can't find anywhere in the Timer Settings to tell ST+ to look for a USB connection. __________________ ......................Flashback 2001........................ "One of the 'ORIGINAL' TanToday Gang" Life is like a sled dog team...if you ain't the lead dog, the scenery never changes.

25th January 2006, 09:40 AM	#3 (permalink)
MR.TANLINES Moderator Join Date: Nov 2004 Location: NJ Posts: 1,069	Re: Old Serial New USB...... How about installing the driver that comes with the adapter..and everything will work. lol Thanks Sparks

25th January 2006, 09:43 AM	#4 (permalink)
sparky Moderator Join Date: Oct 2004 Location: Neverland Posts: 1,944	Re: Old Serial New USB...... TOO Funny Did you get the cash drawer to work on USB also ???? __________________ ......................Flashback 2001........................ "One of the 'ORIGINAL' TanToday Gang" Life is like a sled dog team...if you ain't the lead dog, the scenery never changes.

25th January 2006, 09:56 AM	#5 (permalink)
ADI Tech Support All Star Join Date: Nov 2004 Location: Branson, MO Posts: 146	Re: Old Serial New USB...... The USB converter should be configured as a COM port on the computer. On your computer click Start, then click Control Panel, click the System icon in your control panel window, then click the Hardware tab, then click Device Manager. Then go down to ports (com and LPT) and click the plus sign to the left of ports. Your USB converter show appear below that with a com port cumber to the right of that. That is the com port number you must set up in your tanning software. If your USB converter is not there then it is not configured properly. You will have to contact the USB manufacturer. Kevin Barrett ADI Tech Support

25th January 2006, 10:16 AM	#6 (permalink)
sparky Moderator Join Date: Oct 2004 Location: Neverland Posts: 1,944	Re: Old Serial New USB...... Thanks Damned technology, keeps adding another adapter and software to run it At least now it's in the knowledge database for future reference. __________________ ......................Flashback 2001........................ "One of the 'ORIGINAL' TanToday Gang" Life is like a sled dog team...if you ain't the lead dog, the scenery never changes.

25th January 2006, 01:15 PM	#7 (permalink)
MR.TANLINES Moderator Join Date: Nov 2004 Location: NJ Posts: 1,069	Re: Old Serial New USB...... cash drawer hasnt worked yet..maybe later..

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